CHALLENGES

Bitegra Solutions provides a portal framework based on the established open-source platform Drupal, which acts as a universal process-oriented solution for real estate tenants and property users. This portal enables Bitegra Solution clients to reach target audiences—from customers to suppliers—via any chosen channel, like mobile messaging, call centers, and social media, through an API-first approach.

The real estate leader in Switzerland, Mobimo, and their upscale properties in the Mattenhof area of Lucerne, The Micropole Mattenhof, utilize the Bitegra Solutions portal framework to ensure their tenants, businesses, and guests are happy and thriving throughout the various facilities.

The Mattenhof comprises 275 apartments, over 21,000 m2 of office space, almost 7,000 m2 of business and retail space, and a "Holiday Inn Express" city hotel with 160 rooms. Alongside the cities of Kriens and Lucerne, Mobimo has advanced the development of the entire area to create a new urban center within the Mattenhof area.

Mobimo and the Mattenho clients wanted to incorporate digital signage displays and kiosks across their facilities to further engage tenants and guests. Clients greatly desired to manage the content and hardware from within the Bitegra Solutions portal and have an all-in-one property management portal with digital signage capabilities.

SOLUTIONS

Bitegra Solutions integrated the signageOS unification APIs within the portal system to allow portal administrators to publish content to any digital signage hardware type in conjunction with native mobile apps and the website, among other channels. To integrate the signageOS APIs within the portal system, a Drupal digital signage framework was developed as an open-source framework that can be used by any Drupal user.

Additionally, the new digital signage framework connects to other Drupal modules, like the recently created Helpdesk Integration module or the wayfinding module. The Drupal wayfinding module connects navigation points like property entrances or points of interest to not only function on publicly accessible displays but also in web browsers and native mobile apps.

The Bitegra Solutions Drupal digital signage framework is a production-ready Drupal framework that can easily connect to digital signage devices and achieve identical remote management and content playback features as developing an in-house integration with signageOS. This implementation of the signageOS technology is another example of how signageOS and partners are enabling increased adoption of digital signage hardware by users and verticals that were previously unable to achieve such functionality.

RESULTS

The Bitegra Solutions Mattenhof website with the integrated tenant portal is unique to the real estate industry in that it contains a wide range of interacting applications for multi-channel publishing of information for increased availability to all users.

With their role-based user accounts on the website, native mobile apps (iOS and Android), or, now, digital signage displays, tenants have easy access to vital information. Information like virtual apartment tours, interactive wayfinding, car-sharing information, disposal services, and more, are now easily accessible on digital signage throughout the Mattenhof area.

There are also many additional benefits to this solution that extend beyond the benefits to stakeholders at The Micropole Mattenhof. The Bitegra Solutions Drupal digital signage framework is a production-ready Drupal framework that can easily connect to digital signage devices and achieve identical remote management and content playback features as developing an in-house integration with signageOS. This implementation of the signageOS technology is another example of how signageOS and partners are enabling increased adoption of digital signage hardware by users and verticals that were previously unable to achieve such functionality.

Also, the Bitegra Solutions digital signage framework and other modules, like the wayfinding module, are open-source and free to use across the entire Drupal community. Drupal CMS accounts for the third-largest percentage of the global open-source CMS market share. 1 Now, the entire Drupal community can easily utilize any digital signage hardware and signageOS, alongside their websites and businesses.

In November 2020, the Bitegra Solutions portal for Micropole Mattenhof won several Splash Awards. The integrated portal solution was recognized as a runner-up in the design / UX category, a winner in the technology category, and achieved the overall victory of the Splash Awards "Proiect of the Year.".

ABOUT BITEGRA SOLUTIONS

Bitegra Solutions was founded in early 2019 as a consultancy and software development company out of the cooperation of three individual companies based in Germany. Bitegra Solutions focuses on building, maintaining, and running Drupal applications that contain portal functionality by integrating existing applications and workflows wherever possible. This allows businesses of any size to offer their website visitors and their customers a much richer digital experience as they get a single access point for information exchange, communications, and other business-relevant activities between the provider and their clients. With many years of experience in the real estate and food industries, Bitegra Solutions developed knowledge and experience in digital processes in those areas, which allowed us to develop software tools that kickstart this process for all customers, almost out of the box.

ABOUT SIGNAGEOS

signageOS, the world's first unification platform for digital signage, enables companies to integrate, deploy, and manage scalable networks of any digital signage hardware. signageOS utilizes modern technologies to provide unified and standardized APIs for highly efficient digital signage development. s i g n a g eO S ' single codebase approach and knowledge base derived from years of development with digital signage hardware and platforms ensure a future-proof digital signage framework.